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Verify your account in Georgia
Verify your account in Georgia

Recommendations for successfully passing Solar Staff account verification

Elena avatar
Written by Elena
Updated over 5 months ago

Account verification is the process of verifying your identity and your address. What is verification for?

To verify their identity and address, freelancers need to upload certain documents. To learn about the requirements for such documents, see Verification rules.

Please note:

  • You need to photograph the original paper versions of your documents, and then upload them in JPG, JPEG, or PNG format.

  • All four corners of the document must be visible in the photo.

  • Photo should not be cropped or edited.

  • Electronic documents need to be uploaded in their original format (PDF).

  • Only non-handwritten, typed documents in Georgian, English, or Russian are accepted.

The same kinds of documents can be called differently and vary in content across countries. Based on the results of previous background checks, we have compiled recommendations to ensure successful verification:

Verifying your identity

For the first verification step, prepare the following documents:

  • Internal passport of Georgia's citizen

  • Foreign passport

  • ID card

  • Driver's license

  • Residence permit (certificate confirming legal residence)

Verifying your residential address

No matter which document you choose for the third verification step, it must contain all of the following information:

  • Your first and last name.

  • Your residential address

  • The logo, QR code, or seal of a well-known organization, or the signature of its representative.

  • Date of issue (maximum 6 months prior to the verification date).

We recommend using documents from your bank to verify the address, as that's what most successfully verified freelancers provided.

  • Document issued by a Georgian bank

    • Examples of documents: account statement, account opening agreement, bank certificate, bank reference and so on.

    • If a regular bank statement does not mention your name or residential address, request one from your bank that specifically includes your last name, first name, and residential address.

    • Documents from the following banks have worked well previously: Bank of Georgia, TBC Bank, Credo Bank, Solo Bank, Liberty Bank.

Bank

Type of document

Bank

Type of document

Liberty Bank

Account statement

Bank reference

Bank of Georgia Logo - PNG Logo Vector Brand Downloads (SVG, EPS)

Account statement

Bank reference

File:TBC Bank logo.svg - Wikipedia

Account statement

File:TBC Bank logo.svg - Wikipedia

Bank reference

You can also use the documents listed below to verify your address (provided they meet the requirements):

  • Residential lease agreement

    • The agreement must be made up in typed Georgian, Russian, or English language.

    • You need to upload a photo of the first and last pages of the agreement's paper version. If it's an electronic agreement, upload it as a PDF file and contact Support via chat so they check it manually.

    • If the agreement is currently in effect, but was signed more than 6 months ago, contact Support via chat so they check it manually.

  • Certificate of residence in Georgia

    • The certificate is issued by the Ministry of Justice of Georgia at the request of a citizen or temporary resident.

    • The certificate must be made up in typed Georgian, Russian, or English, and bear a state body seal or the signature of a state body representative.

  • Official response from the Ministry of Justice of Georgia

    • If you have filed a request with the Ministry of Justice of Georgia and received an official response that has your name and residential address in it, then this response is eligible for verification.

    • The document must be made up in typed Georgian, Russian, or English, and bear a state body seal or the signature of a state body representative.

  • Certificate of registration with the tax service (Department of Revenue)

    • The document must be made up in typed Georgian, Russian, or English, and bear a tax office seal or the signature of a tax office representative.

Notes on documents at the first and third verification steps

In order to successfully pass verification, upload any document from the list during the first step, and a bank statement or service bill at the third step.

Important! If you want to use only the internal passport during both the first and third verification step, follow the instructions below:

  • First, make a notarized translation of two pages of the internal passport: the main page with your photo and the page with registration details.

  • At the first step, upload a photo of the main page of the actual passport, and at the third step, upload that main page of the actual passport again, but this time also attach photos of the translated pages.

If you have any additional questions, contact Solar Staff Support via online chat or at [email protected]. We’re always there to help!

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