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Limits and thresholds

Essential info on withdrawals to cards, bank accounts, and e-wallets

Valeriy avatar
Written by Valeriy
Updated over a week ago

There are certain restrictions that apply to withdrawals of funds from Solar Staff balances, whether related to the currency, payment method, withdrawal amount, or offer agreement jurisdiction.

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Important for Russian freelancers!

  • Please note that the self-employed and individual entrepreneurs in Russia are subject to special rules, see more here: Payments to the self-employed, Payments to individual entrepreneurs.

  • Russian freelancers can withdraw in euros and dollars to foreign cards/wallets only for tasks performed that are not subject to EU sanctions.

  • For services, included in EU sanction lists, withdrawals are possible only in rubles and only to Russian payment methods.

Payouts to bank cards

Restriction

Сards of Armenia, Georgia, Uzbekistan, Azerbaijan, Kyrgyzstan, Tajikistan, ₽

Russian card, ₽

Kazakh or Belarusian card, ₽

Euro or US dollar card (non-Russian)

Minimum withdrawal amount

₽100

₽100

₽100

€3 / $3

Commission on withdrawal

4%, but not less than ₽50

2.5%, but not less than ₽50

2%, but not less than ₽50

2%, but not less than €2 / $2

Unverified accounts: Withdrawal limit for calendar year

€2,500*

₽15,000

€2,500*

€2,500*

Verified accounts: Maximum monthly withdrawals to one card

No limit

₽450,000

No limit

No limit

Chunks of large amounts split into

₽99,000

₽99,000

₽99,000

€2,000 / $2,000

  • - or equivalent in other currencies

Other important info on card payments:

  • Supported cards include VISA, Mastercard or MIR(only issued by RF banks). Depending on the country where the freelancer is based, certain restrictions may apply to the card type and/or currency. Learn more.

    • Not supported both VISA and Mastercard issued by banks of the following countries: Democratic Republic of the Congo, Cuba, Iran, North Korea, South Sudan, Sudan, Syria, USA.

    • Not supported VISA issued by banks of the following countries: American Samoa, Mali, Mozambique, Venezuela, Yemen.

    • Not supported Mastercard issued by banks of the following countries: Rwanda.

  • Not supported are Maestro, Union Pay, Payoneer, or Kukuruza cards, nor Citibank, Swedbank, or any US-issued cards.

  • EUR or USD payments to Russian-issued cards are not supported.

  • If a withdrawal is made in a currency other than the balance currency, the funds are converted at Solar Staff's internal rate. You can view the current exchange rate in your account's Finances section, on the right-hand side. The commission on small withdrawals is applied post-conversion. The issuing bank may additionally convert the funds into the national currency.

  • You can't use one card for multiple accounts.

  • Withdrawing to Canadian bank cards requires account verification.

Payouts to bank accounts

Restriction

Euro account with a European bank

US dollar account
(29 countries)

US dollar account with an American bank

Minimum withdrawal amount

€3

$3

manual payment by request

Commission on withdrawal

2%, but not less than €2

3.5%, but not less than $2

2%, but not less than $25

Unverified accounts: Withdrawal limit for calendar year

N/A, verified accounts only

€2,500

(or $/₽ equivalent)

N/A, verified accounts only

Chunks of large amounts split into

N/A

$2,000

N/A

Payouts per month

Unlimited

Unlimited

One

(if below $1,000)

Other important info on payments to bank accounts:

  • If a withdrawal is made in a currency other than the balance currency, the funds are converted at Solar Staff's internal rate. The commission on small withdrawals is applied post-conversion. The bank or payment partner may additionally convert the payment into the national currency.

  • In 29 countries, payments to bank accounts are made in US dollars. However, payment partners may convert funds into the national currency upon crediting. Payouts to certain countries will require you to first verify your account or provide tax information. Learn more.

  • In the case of UK bank accounts, withdrawals are only possible to euro-denominated ones.

  • To make a withdrawal to a US bank account, you need to contact support with a request and make sure your account is verified. Learn more.

  • It may take over 6 business days for the funds to arrive. The actual time depends on the work schedules of the banks processing the payment.

Payouts to wallets

Restriction

WebMoney, $

Crypto wallets: TRC20 TRON,

ERC20 Ethereum

Minimum withdrawal amount

$2

TRC20 €11
ERC20 €11

Commission on withdrawal

3.5%

3.5%

Daily withdrawal limit

$10,000

-

Unverified accounts: Withdrawal limit for calendar year

€2,500

(or $/₽ equivalent)

n/a

Chunks large amounts split into

$2,000

€2,000

Other important info on payments to wallets:

  • If a withdrawal is made in a currency other than the balance currency, the funds are converted into the target currency ($ - for WebMoney, € - for crypto wallet) at Solar Staff's internal rate.

  • Withdrawals to crypto wallets are not available for certain countries. Learn more

  • Depending on the status of your wallet passport, there are daily and monthly limits imposed by the wallet's payment system.

  • If you exceed the daily limit, the remaining amount will arrive on the next banking day, but not earlier than 24 hours from the previous payout. The same applies to the balance amount: if it exceeds the limit, the new balance waits until the next day.

  • If you've reached your wallet's monthly limit, the payout will return to the Solar Staff balance.

Got questions? Contact Solar Staff support via online chat or at [email protected].

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